Robert Trerice
Technical Writer
Waterbury, Connecticut 06710
Cell: 203.805.1321
robert@roberttrerice.com
www.roberttrerice.com
OBJECTIVE
As a Technical Writer, my primary objective is to support the functioning of business operations by creating clear and easy to understand documentation, including manuals and other instructions. I aim to create a positive and productive work environment by being a team player, setting clear goals, and being well rounded.
EDUCATION
Clarkson University, Potsdam, New York 2012
Bachelor of Science, Communication & Media
Bachelor of Science, Social Documentation
EXPERIENCE
Technical Writer
Aug. 2020 – Present | Intertape Polymer Group |Ansonia, CT
Using SolidWorks and other integrated tools to create manuals, instructions, and other technical documentation to support equipment in both North America and Europe. Support existing machinery in the field by assisting the Technical Support team. Test prototype equipment and help in the brainstorming sessions with members of the senior engineering team.
Digital Marketing Specialist
March 2019 – July 2020 | LSC Digital | Bethel, CT
Manage and deploy various email campaigns and databases using Acoustic Campaign, formerly IMB Watson Campaign Automation. Manage social media advertising and boosted posts. Build reports on email campaign performance and offer recommendations for improvements. Build SEO reports on site performance with top keywords and offer recommendations on any possible solutions to improve performance. Manage Google Ads accounts for a variety of business sizes. Assist self service clients with any possible problems that they may encounter in the system.
Ad Trafficker
Feb. 2017 – March 2019 | Waterbury Rep-Am | Waterbury, CT
Facilitate the construction of special sections and inserts into the paper, utilizing the Adobe Creative Suite. Ranging from supplemental pieces with content received from local organizations, The Greater Waterbury Chamber of Commerce, to more light hearted sections geared towards helping our readers prepare for various times of the year, Homes section with new up-to-date styles, Health section & sections geared towards the diverse readership base from urban to rural farms. Work closely with sales staff to facilitate the production process of ads from beginning to final product via an outsourcing service. Set page counts and placement of ads onto the daily paper for editorial staff to insert the final content.
SKILLS
Adobe Software Collection
Industrial Equipment Troubleshooting
Technical Support (email and phone)
Customer Service
Brainstorming
EXTRAS
Working with a team to get a non-profit charity off the ground, Forklift operation; Clarkson Newspaper; Clarkson Radio; Clarkson Television; Traveled to Greece, Italy, and Canada; Redesigned apartment complexes; Designed home addition; Designed a two story home; Prop design and creation; Metal fabrication; Restoration